Privacy Policy

When you register for our newsletter or place an order with Calm and Clear Complementary Therapies it is necessary for us to collect certain information from you to enable us to complete our service. We need to know your name, e-mail address, billing address, delivery address and telephone number. This allows us to process and fulfil your orders and to notify you of your order status. We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order. We will collect and store information about you to allow us to process and fulfil any order requirements and secondly to provide you with information to keep you up to date on products, services or promotions we run from time to time. You can opt out of this at any time by emailing us.
We will collect and store any personal data that you may volunteer whist using our services, e.g. placing an order, joining our e-mail newsletter or entering a prize draw or competition. All information is collected lawfully and in accordance with the Data Protection Act 1998.
The type of information that we will collect will include - Your title and name, Known address, Contact telephone numbers, E-mail addresses. Your payment details are never given to Calm and Clear Complementary Therapies, and your card is only processed by PayPal.

As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Calm and Clear Complementary Therapies never shares or passes on information it gathers in the conduct of its Internet/Mail order business. You will not receive unsolicited mail from other companies as a result of dealing with us.

Individuals registering their details or subscribing to the newsletter online may do so with the understanding that they are aware of the intended purpose for the collection of data.

Your personal data will not be passed onto any other party.

Our website contains links to third party websites operating their own terms and conditions and privacy policies. Calm and Clear Complementary Therapies is not responsible for any content on third party websites.

All personal information will be treated as confidential and will fully comply with the applicable UK Data Protection and Consumer Legislation.

Legal Liability

The contracts from the sale of goods by Calm and Clear Complementary Therapies shall be subject to and governed by English Law. Liability of Calm and Clear Complementary Therapies shall be in no circumstances exceed the original value of the price charged for the goods. Calm and Clear Complementary Therapies cannot accept responsibility for injury or negative consequence of using the product it sells.

Acceptance of Terms

By placing an order with Calm and Clear Complementary Therapies you are agreeing to be bound by our Terms and Conditions. This does not affect your statutory rights as a customer.

Calm and Clear Complementary Therapies are committed to protecting your privacy and will use all reasonable endeavours to safeguard the privacy of its users. The information we gather from you is used by us to ensure that we give you the best possible service.

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The contents of this site are owned by Calm and Clear Complementary Therapies and Rima Shah and are not to be copied without the express permission of the owner.

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Privacy Policy

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