Privacy Policy

 

When you register for our newsletter or place an order with Calm and Clear Complementary Therapies© it is necessary for us to collect certain information from you to enable us to complete our service. We need to know your name, e-mail address, billing address, delivery address and telephone number. This allows us to process and fulfill your orders and to notify you of your order status. We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order. We will collect and store information about you to allow us to process and fulfill any order requirements and secondly to provide you with information to keep you up to date on products, services or promotions we run from time to time. You can opt out of this at any time by emailing us.

We will collect and store any personal data that you may volunteer whist using our services, e.g. placing an order, joining our e-mail newsletter or entering a prize draw or competition. All information is collected lawfully and in accordance with the Data Protection Act 1998.

The type of information that we will collect will include – Your title and name, Known address, Contact telephone numbers, E-mail addresses. Your payment details are never given to Calm and Clear Complementary Therapies©, and your card is only processed by PayPal.

As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Calm and Clear Complementary Therapies© never shares or passes on information it gathers in the conduct of its Internet/Mail order business. You will not receive unsolicited mail from other companies as a result of dealing with us.

Individuals registering their details or subscribing to the newsletter online may do so with the understanding that they are aware of the intended purpose for the collection of data.

Your personal data will not be passed onto any other party.

Our website contains links to third party websites operating their own terms and conditions and privacy policies. Calm and Clear Complementary Therapies© is not responsible for any content on third party websites.

All personal information will be treated as confidential and will fully comply with the applicable UK Data Protection and Consumer Legislation.

 

Cookies

Cookies are used on this website to make the site easier to use and to track the traffic patterns of visitors. We are operating an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy with this, then you should adjust your web browser settings to disallow cookies.

Like many major websites, this website may use ‘cookies’ which store some information on computers accessing the website. We may use cookies for a variety of purposes. For example, we may use cookies to recognise a computer, which previously visited the website and customise the website according to previous preferences and site behaviour. Cookies may also be used to manage security and store information about the type of browser being used.

The table below explains the cookies we use and why.

Cookie     Name     Purpose
Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.           Click here for an overview of privacy at Google

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

Managing cookies

With most web browsers, users can erase cookies from their computer’s hard drive, block cookies, or receive a warning before a cookie is stored. The Help function within your web browser should tell you how. However, some parts of the website may not function fully for users that disallow cookies.

Further information on deleting or controlling cookies is available at http://www.aboutcookies.org/.

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

An overview about Google Analytics can be found here: http://www.google.com/intl/en_uk/analytics/privacyoverview.html

Legal Liability

The contracts from the sale of goods by Calm and Clear Complementary Therapies© shall be subject to and governed by English Law. Liability of Calm and Clear Complementary Therapies© shall be in no circumstances exceed the original value of the price charged for the goods. Calm and Clear Complementary Therapies© cannot accept responsibility for injury or negative consequence of using the product it sells.

Acceptance of Terms

By placing an order with Calm and Clear Complementary Therapies© you are agreeing to be bound by our Terms and Conditions. This does not affect your statutory rights as a customer.

Calm and Clear Complementary Therapies© are committed to protecting your privacy and will use all reasonable endeavors to safeguard the privacy of its users. The information we gather from you is used by us to ensure that we give you the best possible service.

 

Copyright ©

The contents of this site are owned by Calm and Clear Complementary Therapies© and Rima Shah and are not to be copied without the express permission of the owner.